Shipping Policy

Shipping Policy

Last updated: June 2026

At eHealth Nook, we want your vitamins, supplements, and natural health products to reach you quickly and in perfect condition.

Order Processing

  • Orders are processed within 1 to 2 business days after payment is confirmed.
  • Orders placed on weekends or statutory holidays will be processed on the next business day.
  • You will receive an email confirmation when your order is placed and a second notification with tracking information once your order has shipped.

Shipping Methods and Delivery Times

Shipping Method Estimated Delivery Cost
Standard Shipping 5 to 7 business days Calculated at checkout
Expedited Shipping 2 to 3 business days Calculated at checkout
Express Shipping 1 to 2 business days Calculated at checkout

Free Shipping

Enjoy free standard shipping on all orders of $75 or more within Canada. Free shipping is applied automatically at checkout.

Handling of Fragile and Temperature-Sensitive Products

Many supplements and natural health products require careful handling. We take extra precautions:

  • Fragile items such as glass bottles are packed with protective materials.
  • Temperature-sensitive products are shipped with insulated packaging or cold packs when necessary.
  • During periods of extreme weather, we may adjust shipping methods to ensure product integrity.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Shipping Restrictions

  • We currently ship within Canada. International shipping is not available at this time.
  • We ship to physical addresses only.

Lost or Delayed Packages

If your package appears lost or is significantly delayed, please contact us at info@ehealthnook.com.

Questions?

If you have any questions about shipping, please contact us.