Shipping Policy
Shipping Policy
Last updated: June 2026
At eHealth Nook, we want your vitamins, supplements, and natural health products to reach you quickly and in perfect condition.
Order Processing
- Orders are processed within 1 to 2 business days after payment is confirmed.
- Orders placed on weekends or statutory holidays will be processed on the next business day.
- You will receive an email confirmation when your order is placed and a second notification with tracking information once your order has shipped.
Shipping Methods and Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5 to 7 business days | Calculated at checkout |
| Expedited Shipping | 2 to 3 business days | Calculated at checkout |
| Express Shipping | 1 to 2 business days | Calculated at checkout |
Free Shipping
Enjoy free standard shipping on all orders of $75 or more within Canada. Free shipping is applied automatically at checkout.
Handling of Fragile and Temperature-Sensitive Products
Many supplements and natural health products require careful handling. We take extra precautions:
- Fragile items such as glass bottles are packed with protective materials.
- Temperature-sensitive products are shipped with insulated packaging or cold packs when necessary.
- During periods of extreme weather, we may adjust shipping methods to ensure product integrity.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Shipping Restrictions
- We currently ship within Canada. International shipping is not available at this time.
- We ship to physical addresses only.
Lost or Delayed Packages
If your package appears lost or is significantly delayed, please contact us at info@ehealthnook.com.
Questions?
If you have any questions about shipping, please contact us.