Privacy Policy

Effective Date: 6/10/2026

At Health Nook, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact us, join our mailing list, place an order, or visit our store.

This Privacy Policy explains how we collect, use, share, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

This may include:

  • Name
  • Email address
  • Phone number
  • Billing or shipping address, if applicable
  • Order or purchase-related information
  • Messages or inquiries submitted through our website, email, phone, or social media
  • Preferences you provide, such as wellness interests, product inquiries, or communication preferences

Website and Device Information

When you visit our website, we may automatically collect limited technical information, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit
  • Referring website
  • General website usage information

Payment Information

If payments are accepted online or in-store by card, payment information may be processed by third-party payment processors. Health Nook does not intentionally store full credit card numbers on its website.

2. How We Use Your Information

We may use your information to:

  • Respond to your questions or requests
  • Process orders, purchases, returns, or customer service matters
  • Send promotional offers, store updates, new arrival alerts, and wellness tips
  • Provide first-visit discounts or other local offers
  • Improve our website, products, services, and customer experience
  • Maintain business records
  • Detect, prevent, or address fraud, misuse, security issues, or technical problems
  • Comply with legal, tax, accounting, and regulatory obligations

3. Email and Marketing Communications

If you sign up for our mailing list, we may send you emails about store updates, promotions, product information, events, or wellness-related content.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly at:

healthnookllc@gmail.com

Even if you opt out of marketing messages, we may still send non-promotional messages related to your orders, inquiries, transactions, or customer service matters.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, understand visitor activity, remember preferences, and support marketing or analytics.

You can control cookies through your browser settings. If you disable cookies, some website features may not function properly.

5. How We Share Information

We do not sell your personal information for money.

We may share information only when reasonably necessary with:

  • Website hosting providers
  • Email marketing platforms
  • Payment processors
  • Order fulfillment or delivery service providers, if applicable
  • Analytics and website performance tools
  • Professional advisors such as accountants, legal advisors, or business consultants
  • Government, law enforcement, or regulatory authorities where required by law

These third parties are expected to use information only for the services they provide to us.

6. Health and Wellness Information

Health Nook may receive product questions or wellness-related preferences from customers. We use this information only to respond to inquiries, provide customer support, and improve our service.

Health Nook is a retail health and wellness store. We do not use this website to provide medical diagnosis, treatment, or professional healthcare services. Customers should consult a qualified healthcare professional before using supplements, vitamins, herbs, or wellness products, especially if pregnant, nursing, taking medication, or managing a medical condition.

7. Your Privacy Choices

Depending on applicable law, you may request to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Delete certain personal information
  • Opt out of marketing communications
  • Request information about categories of third parties with whom information may be shared
  • Withdraw consent where processing is based on consent

To make a privacy request, contact us at:

healthnookllc@gmail.com

We may need to verify your identity before fulfilling certain requests.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, marketing, business operations, legal compliance, accounting, tax, fraud prevention, and dispute resolution.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email system, payment system, or online transmission is completely secure. We cannot guarantee absolute security.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites, social media pages, payment processors, map services, or other external platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before sharing information with them.

12. Data Breach Notification

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate and respond in accordance with applicable law.

Where legally required, we will notify affected individuals and appropriate authorities.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

For privacy-related questions or requests, please contact us:

Health Nook
243 Eastern Blvd N
Hagerstown, MD 21740
United States

Email: healthnookllc@gmail.com
Phone: +1 (240) 502-6260

Welcome to Health Nook
Your local health food store for vitamins, supplements, and bulk foods β€” with real guidance from people who actually listen. πŸŽ‰ Get 10% OFF Your First Visit! πŸŽ‰ πŸ“Έ Take a screenshot of this promo and show it in-store to receive your discount. πŸ”‘ Promo Code: HEALTH10 Because your health deserves more than just products β€” it deserves understanding. Valid on first visit only. In-store redemption.